Download Assets

Viber Rolls Out Two-Step Verification Further Strengthening User Security

Viber’s new two-step verification feature allows users to authenticate their accounts in order to reduce the risk of account hijacking and protect their privacy


SAN FRANCISCO. April 2022 - Rakuten Viber, a global leader in private and secure messaging and voice-based communication, is announcing the rollout of its newest feature, two-step verification. The extra layer of security allows users to authenticate their accounts utilizing a pin code and email. This feature will be gradually rolled out to new countries throughout May.

Viber’s commitment to providing a secure, privacy-first communications platform is reflected in its continuous work on new features like these. Messaging on Viber is already end-to-end encrypted, eliminating third parties from accessing its data, and the disappearing message feature allows users further control over who sees their messages. The latest two-step verification feature is another example of Viber’s unwavering adherence to privacy and will give users the reassurance they need when communicating within Viber.

Users who choose to enable the two-step verification feature will create a six-digit PIN number and verify their email address. In order to log in to Viber on a mobile device or desktop, the user will have to verify the account by providing their individual PIN code. In the event that the code is forgotten, the verified email address will be used to help the user restore access to their account. 

Additionally, having a PIN code will disable the ability to deactivate the account using Viber on a desktop. Anyone trying to deactivate a Viber account via desktop will need to use the PIN code.

Viber’s new feature allows users to implement additional security measures to ensure the privacy of their accounts. Two-step verification protects against hackers hijacking users’ accounts to send spam or access private information. Reducing the number of non-verified accounts within the platform will not only reduce the number of spam messages on the platform but will also create a more efficient and stable application for users to communicate with loved ones worldwide. Additionally, Viber is working on adding biometric authentication in the future.

“The privacy of Viber users is at the forefront of everything we do. We are committed to providing a secure, end-to-end encrypted messaging app, and this new feature takes it one step further.” says Amir Ish-Shalom, Chief Information Officer for Rakuten Viber. “Two-step verification will alleviate our users’ security worries, and reassure not only consumers but businesses as well that Viber is providing the latest technology to ensure the platform remains secure.”

Viber’s two-step verification feature is being launched in select locations in Europe, before being rolled out globally.

purple-icon brand-center

About Rakuten Viber

Rakuten Viber connects people. No matter who they are or where they are from. The global user base has access to a range of features like one-on-one chats, video calls, group messaging, and updates and discussions with their favorite brands and celebrities. Rakuten Viber ensures users have a secure and free environment to share their emotions. Rakuten Viber is part of Rakuten Group, Inc., a world leader in e-commerce and financial services.

Media contact
Lauren Perry[email protected]
+1 (617) 686-5924
Sliced Brand logo